Technische ontwikkelingen

Inclusive Digital Engagement: Accessibility in Maptionnaire

No items found.

April 16, 2026

Reading Time:

Keywords:

Maptionnaire is the community engagement platform that empowers urban planners engage with the entire community. We believe that digital participation should be open to all, regardless of ability. Our commitment to accessibility is a core priority, ensuring that our platform follows the highest international standards and best practices.

WCAG 2.1/2.2 AA compliance

Maptionnaire is built on a foundation of universal design. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 Level AA. These guidelines are the internationally recognized benchmark for digital inclusion, ensuring our platform meets or exceeds statutory requirements worldwide.

This includes alignment with major national and regional requirements, including:

‍The Americans with Disabilities Act (ADA) (including 2024 Title II updates)
The European Accessibility Act (EAA)
Section 508 (U.S. Federal)
‍AODA (Canada)

To ensure we maintain these standards, Maptionnaire also undergoes regular accessibility testing by independent third parties.

Accessibility with mapping questions

While Maptionnaire ensures that all text, buttons, and navigation elements are accessible, digital interactive maps present a unique challenge. Because a background map is a complex visual grid of coordinates, it cannot be "read" by a screen reader in a way that provides an equal experience.

To remain compliant with accessibility laws, we ensure that it's easy for Maptionnaire users to provide "equivalent facilitation" when designing their surveys and Project Pages. This means that when you ask a question on a map, you can also provide a non-map-based way for a respondent to provide the same information.

‍

Example of questionnaire with a screen reader option

‍

If you're interested in the technical details for how this works in the platform, check out our Help Center's article on essential practices for accessibility. You can also find additional information in our compliance policy.

Maptionnaire is continuously improving

Accessibility is a continuous process, not a one-time goal. As web technologies and assistive tools evolve, we constantly update our platform to remove barriers and enhance the user experience.

‍

We do a lot more than just "check the box" for accessibility

Discover the Maptionnaire platform

Table of Contents

You'll also enjoy reading:

Community Engagement in SS4A, Vision Zero, & Safety Action Planning

12 Best Practices in Survey Design to Boost Response Rates and Get Quality Data

A Comprehensive Guide to Digital Tools for Community Engagement

Community engagement in planning and design

Maptionnaire Receives Honorary Mention in the Field of Geospatial Information

Campus planning: Guide to involving students, staff, and other stakeholders

Counties, cities, and sites – oh my! Planners gear up for all scales of community engagement

Maptionnaire Connecting Community 2024 brought community engagement and participation experts together

6 best practices for organizing digital community engagement

Participatory Mapping: Best Practices, Tools, and Examples

Digital Stakeholder Engagement Proves Crucial for Deciding on a Hunting Concession in Nuuk

Unlocking GIS in Urban Planning: Benefits, Application & Examples

Tech News: Map-Based Discussions, List View, and Word Clouds

10 Best Urban Planning Podcasts to Tune in to in 2023

10 Guidelines for Inclusive Community Engagement

Children’s Independent Mobility and Active Transportation: Anna Broberg at Urbanistica Podcast

Benefits and Challenges of Community Engagement in Rural Planning

Communication with Residents is Key in Solving Urban Challenges: Maarit Kahila at the ISOCARP Spotlight Podcast

A Collaborative Approach to Sustainable Rural Development: Maptionnaire & RUSTIK

Maptionnaire is the Geospatial Innovator of the Year

How to Measure Community Engagement and Its Impact

Impactful Community Engagement: From Sharing Opinions to Producing Place-Based Knowledge with Communities

How to Organize Community Engagement in a Master Planning Process? Our Learnings from the Webinar

A Comprehensive Guide to Community Mapping for Planning Professionals

3 Solutions for Better Integrating the Results of Public Participation in Urban Planning

7 Community Engagement Trends in 2023

What is Gamification? Explore The Basics

Increasing the Impact of Public Participation in Planning: 6 Examples from Urban Planning Projects

Different Angling: Measuring Public Opinion on Fishing, Aquaculture, and Tourism with PPGIS in Varangerfjord, Norway

Faroe Islands Get Local Perspectives on Land Use Conflicts with PPGIS

The Best Experts are the Community Members Themselves: Listen to Maptionnaire in the Smart in the City Podcast

Conducting A Community Needs Assessment: Steps, Tools, and Examples

Using PPGIS for Stakeholder Engagement in the Arctic: Maptionnaire & ArcticHubs

How to Design Community Engagement Survey Questions

Parempia kaupunkeja rakentamassa: Kokemuksia tehokkaasta asukasosallisuustyöstä | Maptionnaire Breakfast 13.10.2022

GDPR Compliance and Data Protection in Community Surveys

Three Types of Community Engagement in Urban Planning Projects

Pros and Cons of Community Engagement Platforms: Self-built vs. Open-Source vs. SaaS

What is a Community Engagement Platform and How to Choose One

How to Engage Stakeholders with a Survey: 6 Winning Methods

5 Participatory Budgeting Examples And Their Successful Outcomes

What is Participatory Budgeting: Definition, Benefits, and Implementation

Re-thinking the Idea of Representative Democracy – Technology is Not the Silver Bullet

Q&A with the Maptionnaire Team – Gaurab

Using 3D Participatory Planning to Enrich Community Engagement: Lessons From a City Planning Project in Turku, Finland

Mapita Gets New Board Members – Introducing Leila-Mari and Vesa

Q&A with the Maptionnaire Team – Anna

Q&A with the Maptionnaire Team – Asta

Q&A with the Maptionnaire Team – Krista

Q&A with the Maptionnaire Team – Jenna

Top 5 Community Engagement Webinars

Tech News: Download of Shapefiles, Hand-drawn Layers, Copying of Elements and Pages (& Other Updates)

The Importance of Communication in Urban Planning

Top-3 Community Engagement Trends in 2021

A Decade of Community Engagement

Pros & Cons of Public Participation GIS (PPGIS) in Urban Planning

Tech News: Maptionnaire Now Available in 27 Languages (& Other Updates)

Maptionnaire among the Top-50 Teams in the Lee Kuan Yew Global Business Plan Competition

How to Create Visual Community Engagement Surveys for Urban Planning

The New Maptionnaire Community Engagement Platform — Introducing the Three Essential Modules

Entering the New Era of Public Participation — What Motivated Us to Develop the New Maptionnaire Service

Benefits of Online Community Engagement: Economic and Social ROI Analyzed

3 Principles of Public Participation You Should Act on Right Now

Maptionnaire Tech News: Goodbye Leaflet, Welcome OpenLayers

Q&A on Digital Public Engagement and Maptionnaire

Engaging the Community in Times of Quarantine with Online Tools

Benefits of Digital Community Engagement in Transportation Planning

City Planning for Kids: Bringing Public Participation to Schools

Maptionnaire in Transportation Planning: Researching Cycling Safety in Zurich

5 Ideas for Enriching a Community Engagement Workshop with Digital Participation Tools

It Was a Full House at Our Yearly Get-Together – Maptionnaire Summer Meetup 2019 Recap

Maptionnaire palkittiin kansainvälisestä osaamisesta ja vahvoista referensseistä kasvuyritysten Smart City -sarjassa

Helpotusta asukaspalautteen hallintaan Maptionnairen kaavapalautejärjestelmän avulla

The Automized Public Hearing Process: Slash Time Spent Managing and Responding to Resident Input

Map-Based Surveys Valuable for Engaging with the Public in Urban Planning, A New Study Finds

Tutkimuksen mukaan karttapohjaiset osallistumismenetelmät tarjoavat loistavan tavan saada asukkaita mukaan suunnitteluprosessiin

Maptionnaire Chosen among Key Nordic Sustainable Urban Development Solutions

What is Participatory Planning and PPGIS in a Nutshell

The Importance of Getting Together: Summer Day 2018 Recap

Embracing the GDPR – 3 Maptionnaire Privacy Updates You Should Be Aware Of

Heritage Is Ours – Crowdsourcing Place-Based Memories

Participatory Mapping for Improving Disadvantaged Communities: Examples from São Paulo

How to Get People to Take a Survey Through Social Sharing

Using Community Engagement Platforms in Different Phases of the Urban Planning Process

How to Get Pedestrian Movement Data with a Map-based Survey?

How to Add Interactive Mapping Questions to Community Engagement Surveys

How to Make An Interactive Map: Bring Spatial Data to Life

How to Design a Public Participation Plan for the Early Phases of the Urban Planning Project

How to Get People to Participate in Community Engagement: 7 Steps

The Advantages of Digital Community Engagement Methods