August 5 webinar: Community Engagement for Transportation Planners
An SS4A Case Study in What Worked (and What Didn't)
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Pricing

Pricing that matches how you work: running multiple projects, or just one.

Every plan scopes to your organization size and portfolio. Tell us how your team works, and we'll match you to the right track. No bloated enterprise contract required.

For planners with an engagement-heavy portfolio

Unlimited Projects

Engagement built into the organization's practice: unlimited surveys and activities across all planning projects, billed annually.

Collect

Full design, collection, and analysis toolkit for one organization.

  • Unlimited surveys and activities across every planning project your organization runs
  • Map-based and standard question types in one builder — nothing to stitch together
  • Spatial analysis built in, no GIS specialist or separate export required
Talk to SalesSee the full feature breakdown →
Enterprise

For multi-office and large organizations with advanced access and integration needs.

  • Everything in Communicate, across a shared multi-office workspace
  • SSO and native, bidirectional ArcGIS Online integration for IT-approved rollout
  • White-label branding and a named customer success contact
Talk to SalesSee the full feature breakdown →

For the per-project buyer

Single Project

12-month access to the full platform — matching the Communicate tier's feature set (AI analysis, public-facing project pages, and reporting included) — scoped to one client project. Run as many surveys and engagement activities as the project needs within that window. No subscription commitment, no auto-renewal.

Talk to SalesSee the full feature breakdown →
See the full feature-by-feature breakdown
Punt
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COMMUNICEREN
Vragenlijstfuncties op basis van kaart
Verzamel punten op een kaart
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Ask respondents to point things on the map, such as favorite local spots, dark or unsafe street corners, or where they want a new park bench or bike rack.

Collect lines on a map
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Gather route preferences or paths by letting respondents draw lines on the map. This is perfect for identifying commuting habits with geographical precision.

Collect areas on a map
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The Map Area element allows users to draw or select polygons on a map to define boundaries, like areas needing development.

Add follow-up questions to map responses
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Deepen insights by triggering specific questions after a respondent marks the map. Ask for details or sentiment regarding the exact location they identified, ensuring context-rich data.

Response area restriction
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Direct where respondents can provide input on a map by using a masking layer. This allows you to guide responses to specific areas or exclude certain areas from consideration.

Select map
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If respondent-made map markings aren’t necessary for your project, you can reduce response time by letting them select from predefined points, lines, areas, or grids on the map. You can also upload your own map file with the desired locations.

Pop-up map
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Dive deeper into specific locations. Clickable map elements open a pop-up window where respondents can view more information and answer questions tailored to that location.

Showing map responses by others
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Allow respondents to view what others marked on the map. This can help them gain a better understanding of their community's priorities and share more informed insights.

Upvoting and downvoting on the responses of others
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Let respondents upvote or downvote others' marking on the map.

Geobudgeting
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Let respondents choose their favorite development ideas and place them on the map while staying within a set budget or quota.

Standard questionnaire features
Full collection of standard question types
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E.g. Multiple choice, checkboxes, open text, matrix, slider, range, ranking, number entry, date picker. Collect structured feedback, demographic data, and more detailed opinions with standard question types, including multiple choice, checkboxes, open text, matrix, slider, range, ranking, number entry.

Select image
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Enhance visual surveys by using images as answer options to add context or boost visual appeal. Works with multiple choice, checkboxes, rankings, and polls.

Interactive live polls
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Create public polls and display results in real-time or afterwards, enhancing transparency and interactivity.

Resource allocation question
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Ask respondents to allocate resources (currency or votes) across options. This highlights which project components are valued most when trade-offs are necessary.

Photo, video, and audio responses
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Capture the full story by allowing participants to upload media. Allowing for photo, video or audio responses brings community data to life.

Skip logic
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Skip one or more questions or branch your questionnaire based on the respondent's previous answer to create a more personalized participation experience.

Translation interface
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Create multilingual questionnaires with our built-in translation tool to reach a wider audience.

AI translations
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Let our AI translation tool generate multilingual versions of your questionnaire, eliminating the hassle of managing multiple outsourced translators.

Basemaps and Overlays
System basemaps
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Choose from a library of professional global maps, including topographic, satellite, and street views. Tailor your survey's backdrop to provide the perfect geographical context for your project.

Interactive image as a basemap
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Allow commenting on illustrative plans, renderings, and other images by easily uploading an image to use as an interactive background in a questionnaire.

Your WMS, WFS, or WMTS as a basemap
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Connect your WMS, WFS, or WMTS as a basemap by linking directly to your map server. This allows for real-time streaming of professional GIS data and custom layers into your Maptionnaire project.

ESRI Vector tile service as a basemap
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Connect to your ArcGIS server to use an Esri Vector Tile Service as a basemap. This allows for high-resolution, fast-loading vector graphics that remain sharp at every zoom level in your survey.

GeoTIFF as a basemap
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GeoTIFF image layer can be used as a base map, allowing for high-resolution, georeferenced imagery like site plans to be placed on the global coordinate system.

Shapefile overlays
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Import a Shapefile to overlay vector data on top of your basemap. This format easily displays interactive points, lines, or polygons to highlight features like proposed paths or study sites.

GeoJSON overlays
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Import a GeoJSON file to overlay vector data on top of your basemap. This format easily displays interactive points, lines, or polygons to highlight features like proposed paths or study sites.

Self-drawn map overlays
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Draw a quick map overlay with points, lines, areas or grids directly in Maptionnaire.

Map jumps
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Direct respondents to different locations based on their answers, such as a zip code, to provide a more personalized participation experience.

Add an image on a basemap (in-app georeferencing)
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Easily assign coordinates to any image file. Get the functionality of an interactive map while presenting your own floor plans, campus maps, and illustrative plans.

Embedded interactive maps on project pages
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Integrate interactive maps into your project pages, allowing users to access all project information in one place.

Survey style templates
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Maintain brand consistency with customizable design themes. Adjust colors, fonts, and layouts to match your organization’s identity, creating a professional and trustworthy experience.

Data Analysis and visualization
Response data charts
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Create charts based on standard question responses. Customize the chart type, result format, or colors to visualize, track, and report project results in an impactful way.

Response data filters
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Use response data or other conditions as filters for the rest of the collected dataset. This way you can easily see, for example, how demographic information affects the data patterns.

Spatial filters
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Draw a circle around a set of map responses and see who were the respondents who marked these locations.

Linked spatial and non-spatial datasets
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Bidirectional, real-time analysis of maps and charts, no export needed.

Custom color palettes
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Create color palettes tailored to different projects, giving data visuals a branded look. Save them for future use to increase efficiency across multiple projects.

Word clouds
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Easily highlight common themes in gathered feedback. The word cloud visualizes the frequency of the words used in answers to open questions. You can also exclude some words (like articles and prepositions) for better results.

Map response tagging
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Categorize and filter map responses using tags to organize response data however you prefer.

Map response visualization
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Change color, size, and opacity of different map features to easily visually identify hotspots and trends in the spatial data. You can visualize each mapped question separately.

Heatmaps
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To gain deeper insights into areas of interest and produce an impactful visual, create a heatmap of the collected map responses.

Save analyses for later
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Easily return to your customized analysis view by saving it for future use.

Map image export
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Export data visualizations as maps in .png format for quick inclusion in your project reports.

Map data export as shapefile or GeoJSON
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Download your data as Shapefile or GeoJSON, allowing you to take the results to other GIS tools.

Excel data export (incl. GIS data)
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Download your data as an Excel spreadsheet (coordinates included) allowing you to take the results to other GIS and analysis tools.

AI analysis of open ended results, including sentiment analysis and summaries using LLM
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LLM-powered qualitative analysis enriched with spatial and demographic context.

Real-time API connection with ArcGIS Online
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Automate your workflow by syncing response data directly with ArcGIS Online. As residents submit feedback, your internal GIS layers update automatically in real-time.

Communicate Project results
Webpage Builder (CMS)
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Build a webpage to communicate about one or multiple projects with a simple drag-and-drop editor that supports multiple file formats and reflects your branding.

Engagement landing page
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Consolidate questionnaires, project pages, timelines, results, and discussions on one page to ensure transparency in your initiatives.

Project pages
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Consolidate questionnaires, project pages, timelines, results, and discussions on one page to ensure transparency in yWhen managing multiple initiatives in the same area, it’s helpful to have easily navigated, dedicated pages for each project, with their own background information, timelines, discussions, and results. These pages can be easily linked from the main landing page, creating a central hub where the public can find all initiatives.our initiatives.

Process timelines
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Feature all the project stages on a visual timeline to track dates and deadlines, increasing transparency. It can be added to any project page.

Sharing of project materials
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Create an engaging and informative narrative with surveys, maps and plans, images, text, videos, and PDFs to showcase your project to residents and stakeholders.

Discussion
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Enable open discussions between community members, stakeholders, and planners on project pages for registered visitors.

Embedded questionnaires and polls
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Integrate questionnaires and polls into your project pages, allowing users to access all project information and participate seamlessly in one place.

Multi-language pages and AI translation
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Easily create multiple language versions of your pages in any language with the help of AI translation. When a visitor selects a language, embedded surveys and sub-pages are automatically displayed in their chosen language.

Custom styles, fonts and templates for pages and surveys
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Maintain brand consistency with customizable design themes. Adjust colors, fonts, and layouts to match your organization’s identity, creating a professional and trustworthy experience.

Online auto-updating reports — report pages that can be refreshed when new data comes in
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Share findings dynamically with interactive online summaries. As new responses are submitted, the report's charts and maps can be refreshed to the newest version wihtout having to rebuild the report page.

ENTERPRISE
Advanced participatory budgeting
Voting tools and voter authentication
Mapbox integration
Auto-generated PDFs
API data integration
SSO Authentication
White labeling
Vragenlijstfuncties op basis van kaart
Punt
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COMMUNICEREN

Included with every plan

  • GDPR compliant
  • ISO/IEC 27001:2022 certified
  • WCAG 2.1/2.2 AA + ADA accessible
  • 2FA + encryption at rest & in transit
  • ArcGIS bidirectional
Not sure which track fits?

Find your fit

Answer three quick questions and we'll point you to the right track.

1. How many engagement projects does your organization run per year?

1 project 2–10 projects Over 10 projects

2. Do you need public-facing project pages and reporting, or just collection and analysis?

Collection & analysis only Public-facing pages too

3. Is this budgeted against one client project, or your organization's overall operations?

One project Organization-wide

Answer all three questions above, then click to see your match.

Get your personalized recommendation

Add your details and we’ll follow up with next steps for your matched track.

Your quiz answers above will be included automatically with your submission.

Thank you! Your submission has been received!
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From the field

Why organizations make the switch.

Talk through your portfolio with us.

Commonly asked questions

Pricing FAQ

Op zoek naar meer informatie? Hier vind je antwoorden op veelgestelde vragen. Als je het antwoord niet kunt vinden - aarzel dan niet om contact met ons op te nemen!

Waarom zou ik Maptionnaire gebruiken?

Omdat het een gebruiksvriendelijke, browsergebaseerde en no-code oplossing is voor al uw behoeften op het gebied van digitale community engagement.

Waarin verschilt Maptionnaire van andere community engagement platforms?

Maptionnaire krijgt ruimtelijke betrokkenheid als geen ander: al onze betrokkenheidsfunctionaliteiten hebben interactieve mapping en spatial storytelling als kern (maar u kunt ook standaardvragenlijsten maken). Hiermee kunt u eindelijk nauwkeurige, bruikbare GIS-gebaseerde inzichten krijgen van de lokale bevolking en hun ideeën verbinden met de plaatsen waar ze thuishoren.

Hoe werkt het met de prijzen?

Maptionnaire heeft een vaste prijs voor elk abonnement waaruit u kunt kiezen: Point, Collect en Communicate. De uiteindelijke prijs weerspiegelt het aantal vragenlijsten dat u van plan bent af te nemen - hoe meer u Maptionnaire gebruikt, hoe lager de prijs is voor één enkele vragenlijst. Voor zakelijke klanten bieden we pakketten op maat. Neem contact met ons op voor een persoonlijke offerte!

Kan ik bepaalde functies afzonderlijk kopen?

Om toegang te krijgen tot een bepaalde functie, moet je een actief productplan hebben dat deze functie bevat. Neem contact op met ons team voor meer informatie over de functies, de planstructuren en de kosten.

Bieden jullie volumekortingen of jaarlijkse kortingen?

Wij bieden geen tijdgebonden "Vrolijk Kerstfeest" kortingen, dus u kunt uw abonnement starten op elk moment dat voor u comfortabel is. De prijsstelling werkt zo dat hoe meer je Maptionnaire gebruikt, hoe lager de prijs is voor een enkel project.

Ik ben een non-profit organisatie. Bieden jullie kortingen voor non-profitorganisaties?

Ja, dat kan. Neem contact met ons op en deel de details over je organisatie en project, dan vinden we samen een passende oplossing.

Kan ik een proefperiode krijgen?

We bieden geen standaard proefversie, maar we kunnen indien nodig wel een sandbox-omgeving bieden. Vul dit formulier in en ons team zal je helpen de juiste oplossing te vinden en de functies te verkennen waarin je geïnteresseerd bent.

Ik heb meer informatie nodig over beveiliging, privacy en GDPR-compliance. Hoe kan ik die krijgen?

Je kunt hier meer te weten komen over onze beveiliging, privacy en compliance. Als je nog andere vragen hebt, stel ze dan gerust via dit formulier. Maar in een notendop: Maptionnaire voldoet aan de GDPR-richtlijnen en we behandelen je gegevens met de grootst mogelijke vertrouwelijkheid en veiligheid.

Kan ik mijn plan op elk moment bijwerken?

Natuurlijk! Als je participatiebehoeften toenemen, upgraden we je graag naar een ander abonnement. Neem gewoon contact op met je accountmanager.

Kan ik mijn abonnement op elk moment opzeggen en mijn geld terugkrijgen?

Het Maptionnaire abonnement is 12 maanden geldig en wordt automatisch verlengd. Als je het abonnement wilt beëindigen, moet je ons dat 2 maanden voor de verlengingsdatum (vermeld in het contract) laten weten. We bieden geen restitutie.

Wat voor ondersteuning biedt Maptionnaire?

Je begint met een onboarding voor je team. Als je hulp nodig hebt, kun je het helpcentrum gebruiken of contact opnemen met support. We bieden ook trainingsservices om de capaciteit binnen je organisatie te vergroten.

Hoeveel gebruikers kunnen het platform gebruiken met hetzelfde abonnement?

Er is geen limiet aan het aantal gebruikers van één organisatie dat Maptionnaire kan gebruiken.

Hoeveel actieve enquêtes kan Maptionnaire tegelijk verwerken?

Het aantal actieve enquêtes en pagina's dat je kunt publiceren, wordt bepaald door je abonnement. Er is geen limiet aan het aantal deelnemers op Maptionnaire.

Kan ik gegevens van Maptionnaire ergens anders naartoe exporteren?

Ruwe gegevens kunnen worden geëxporteerd vanuit Maptionnaire en in andere GIS- of analysesoftware worden ingevoerd. Je kunt ook grafieken en gegevensvisualisaties  uit Maptionnaire exporteren om op te nemen in je rapporten, om te delen met belanghebbenden.

Ik ben een consultant. Kan ik Maptionnaire gebruiken voor klanten?

Ja, absoluut! Maptionnaire wordt gebruikt door meerdere adviesbureaus die Maptionnaire aanbieden als service voor hun klanten.

Can I add more users to my project?

Yes, you can add as many administrators as you need to collaborate on your project.

Can I cancel my subscription anytime and get a refund?

It depends which track you're on. The Single Project option runs for a fixed 12-month term unless agreed otherwise. Unlimited Projects plans (Collect, Communicate, Enterprise) renew automatically on a one-year invoicing cycle — cancel by giving 2 months' notice before renewal. We don't offer refunds on active subscriptions.

Can I export data from Maptionnaire somewhere else?

Raw data can be exported from Maptionnaire and brought into any other GIS or analysis software, including as an Excel spreadsheet. You can also export graphs and data visualizations made in Maptionnaire to include in your reports and share with stakeholders. For Enterprise customers, we also offer an API for automatic integrations."

Can I have a trial period?

Yes. We can set you up with a sandbox environment for up to two weeks, free of charge, to test the full feature set. You won't be able to publish live projects during that window, but everything else is available to try. Get in touch and we'll walk you through it.

Can I purchase some features separately?

Features aren't sold individually - they're grouped into our Collect, Communicate, and Enterprise tiers (or the one-time Single Project option). If you're only after a specific capability, get in touch and we'll point you to the tier that includes it.

Can I update my plan anytime?

Sure! If your engagement needs expand, we'll be happy to upgrade you to another subscription. Just get in touch with your account manager.

Do you offer a better price for multiple projects?

Yes - our Unlimited Projects plans (Collect, Communicate, Enterprise) are built for running multiple projects and price out lower per-project than repeatedly buying Single Project access. Contact us for a custom quote based on your volume.

Do you offer volume or annual discounts?

The more projects you run with us, the lower the price per project. We don't run limited-time promotional discounts, but new customers can start on first-year pilot pricing, and we're happy to work out a plan that fits your organization's budget.

How does the pricing work? (2)

We sell in two tracks. If you run multiple engagement projects a year, an Unlimited Projects plan (Collect, Communicate, or Enterprise) gives you unlimited surveys and activities across your pipeline, priced for your organization. If you only need Maptionnaire for one project, the Single Project option gives you full platform access - including AI analysis and public-facing reporting - scoped to that one project for 12 months, with no subscription commitment. Tell us how your team works and we'll quote the track that fits.

How is survey usage measured and billed?

There's no per-survey or per-respondent metering. Unlimited Projects plans (Collect, Communicate, Enterprise) include unlimited surveys and engagement activities across all of your organization's projects. The Single Project option includes unlimited surveys and activities within the one project it's scoped to, for 12 months. You're billed for the tier or project you're on - not for how many surveys or responses you run.

How many active surveys can Maptionnaire handle at once?

Unlimited Projects plans (Collect, Communicate, Enterprise) let you run unlimited active surveys and pages across your organization's projects. The Single Project option covers unlimited surveys and activities within its one scoped project. There's no limit on participants in either case. The editor also makes it easy to structure and manage your work, including reusing materials from projects you've already built in Maptionnaire.

How many users can use the platform under the same subscription?

There is no limit to how many users from one organization can use Maptionnaire.

I am a consultant, can I use Maptionnaire for clients?

Yes - this is who Maptionnaire is built for. Consultancies use Maptionnaire to run community engagement for their government and public-sector clients, then present the results as part of their deliverables. Many planning and engagement consultancies run Maptionnaire across multiple client projects.

I am a nonprofit. Do you offer any discounts for nonprofit?

Yes, we do. Please get in touch with us and share details about your organization and project, and we will find a suitable solution together.

What are the differences between user roles?

Every workspace supports unlimited administrators, and you can set up project-level sub-groups with view or edit permissions to control who can see or change what. There's no cap on how many people from your organization can have access.

How many surveys can I publish per plan?

Unlimited Projects plans (Collect, Communicate, Enterprise) include unlimited surveys and activities across your projects. If you're on the Single Project option and need to run a second client project, you can either purchase another Single Project or move to an Unlimited Projects plan - get in touch and we'll help you figure out which makes sense.

What is a "project"?

A 'project' is one client engagement: 12 months of full platform access scoped to that engagement. Within it, you can run as many surveys and activities as the project needs - it's not limited to a single survey.

What kind of support does Maptionnaire offer?

You kick-off with an onboarding for your team. When you need help, use the help center or reach out to support. We also offer training services to increase capacity within your organization.

What payment methods are accepted?

We accept invoicing, credit cards, and checks for customers in the US. VAT is added based on your location where applicable."

"Why should I upgrade from Collect to Communicate or Enterprise?/Which plan is the most suitable for me?"

Collect covers survey design, spatial data collection, and built-in analysis - a great fit if you don't need public-facing pages. Upgrade to Communicate if you want to publish project pages, share auto-updating reports, and let the public follow along and discuss. Enterprise adds shared multi-office workspaces, SSO, and advanced integration on top of Communicate. Not sure which fits? Answer three quick questions on our pricing page and we'll point you to the right track.

Why should I use maptionnaire?

Maptionnaire is the only community engagement platform where drawing a boundary on the map updates your analysis charts instantly, no GIS software, no data export, no specialist required. Every response is geo-referenced from the moment it's collected, so you go straight from public input to defensible, presentation-ready insight in one browser-based, no-code platform, without hiring a GIS analyst or your IT team getting involved.

What's the difference between the Collect and Communicate plans?

Collect covers survey design, map-based spatial data collection, and built-in analysis. Communicate adds interactive project pages on top: embed a single survey question or the full survey, turn the page into an online reporting page, and apply your own branding throughout.

We don't have a GIS analyst on staff. Can we still do spatial analysis?

Yes. The linked map-and-graph analysis view is built into every Unlimited Projects plan; no export to separate GIS tools, and no specialist required.

Why not just keep doing this in Excel like we always have?

Excel works until you need to see patterns across the map. Cross-referencing where responses cluster with who's responding means manual pivot tables and eyeballing exports. Maptionnaire's linked map-and-graph view surfaces those patterns automatically.

What happens to our data if we don't renew?

All data and projects are retained for 90 days after subscription expiration, giving you a window to export or renew.

Why pay for an annual subscription if we only run one project a year?

Either way, you're getting 12 months of access — the real question is whether it renews or not. The Single Project option is a one-time purchase: full platform access, including analysis, scoped to one project, for that year, with nothing that auto-renews afterward. Keep in mind that most projects don't stop needing analysis once data collection ends, so you'll often come back to the results for follow-up events or reporting, and the price stays the same either way. If a second project comes up during the year, an Unlimited Projects plan means you're already covered instead of buying access again.

How much does Maptionnaire cost?

Pricing depends on how your organization works and its size, not on a flat published number: an Unlimited Projects plan (Collect, Communicate, or Enterprise) if you run multiple engagement projects a year, or a one-time Single Project purchase if you have just one. Tell us about your portfolio and organization, and we'll send a custom quote.

Let's Figure Out the Plan That Suits You!
During the call, you'll learn how to use Maptionnaire focusing on your project needs, how other similar industries use the platform, and which subscription plan works best for your organization and goals.

“In one week, we can reach hundreds of voices — not just the 25 people who had time to come on a Tuesday night.”

Beth Poovey, PLA, ASLA, Principal, LandDesign

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